Job: Restaurant Host(ess)

Employer-Celebrity Cruises.

Posted-26 Feb 2010

Reference-Ivan Mosquera

Contact-cruises Ana Callava

Location-Worldwide

Job Title-F & B Management

Employer Type-Cruise

Position-Restaurant Host(ess)

Salary-Attractive

Job description

As an industry leader in service and innovation, we provide a working environment that fosters career growth and development for our onboard team members.

With a fleet of innovative cruise ships, each offering guests a premium vacation experience, there are almost countless opportunities to join us at sea. Join today as a Restaurant Host(ess)!



POSITION SUMMARY


Greets and assists guests with specialty dining reservations, including seating guests and other service related activities in an effort to ensure a treasured experience for every guest.



GENERAL DUTIES AND RESPONSIBILITIES



1. Serves as an ambassador of Celebrity Cruises and the four specialty restaurants; assisting guests with specialty restaurant reservations and other specialty restaurant related requests.

2. During hours of operations, assists in controlling the traffic flow of the specialty restaurants, including hosting & entertaining waiting guests and escorting guests to various specialty restaurants for seating.

3. Maintains a knowledgeable, professional image as a brand ambassador of all food and beverage offerings with a particular emphasis on the specialty restaurants’ menus, beverages and service offerings.

4. Takes a lead in driving specialty restaurant bookings to meet or exceed sales targets. Assists in managing ASR inventory in partnership.

5. Attends all trainings required by Specialty Dining Manager to improve and update his/her knowledge.

6. Conducts professional presentation as needed, in front of an audience of guests, travel agents regarding the different food outlets.

7. Assists with any special guest or group requests, including coordinating all details with the restaurant staff and maitre’ds.

8. To be able to take care of any request from the Guests and to communicate the request to the Maitre D’ and Chef of each location.

9. Notifies the Specialty Dining Manager of any demanding guests and assists with resolving any service related concerns.

10. Has Basic knowledge of wines and whenever necessary assists the guest for any question or requirements.

11. Provides basic administrative support to specialty restaurant management, including entering time cards to Kronos for all specialty restaurant crew, assisting with publishing schedules and other related activities.

12. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.



Hiring Requirements:


* Minimum 2 years experience in Hotel Industry, cruise line or travel/hospitality company.An equivalent combination of education and experience will be considered.

* Ability to speak English and additionally either Spanish, French or German clearly, distinctly and cordially with guests and employees (will be able to conduct a professional presentation of the restaurants for promotion with groups up to 25 guests). Tri-lingual skills preferred.

* Individual must have excellent communication and organizational skills.

* Superior organizational and problem solving skills.

* Computer skills with associated software, Microsoft Office applications and email required.

* Minimum high school or equivalent degree is mandatory. College or University degree is preferred.

* Must meet all physical requirements, including the ability to lift up to 50 pounds.

* All international applicants must have the ability to obtain a C1/D1 Visa.

* Applicants must be able to accommodate a months on 6 / 2 months off contract schedule.

Contact - Ana Callava

Company - Celebrity Cruises.

Email  CruiseShipJobs@rccl.com